CRM

CRM

Jobs Position That Will Be laid off in 2023-2024 due to ChatGPT Occurrence

by

ChatGPT is an artificial intelligence tool that has the potential to revolutionize the way businesses operate. This advanced technology is capable of handling a range of tasks, from customer service to content creation and more. Based on the usage of ChatGPT , As ChatGPT continues to grow in popularity, it is inevitable that it will … Read more

How to set Healthy Boundaries for your Client Business relation and reinforce them

by

Handling your business with your client can become challenging, especially if you are not comfortable with the dealings. Nobody likes to wake up in the middle of the night just to respond to a client, but at the same time you cannot leave the client waiting. So what to do to eliminate that problem while sustaining your relationship with your clients. It’s simple, create healthy boundaries. This post highlights the importance of healthy boundaries and their implementation in business dealings for a smooth business relationship.

Read more

3 Challenges of Customer Service for an online business and their solution

by

When it comes to establishing a strong online presence for substantial monetary returns for your business, customer service is the key ingredient that ensures that your business stays afloat. Many businesses ignore the significance of customer service and lose their valuable customers. If you want to garner long lasting online business success, then it is important that you understand and Implement online customer service tactics. The problem for most businesses is that they fail to distinguish between online customer service and traditional customer service. This article highlights how online customer service is different, what challenges you may face, and what is the solution for those challenges.

Read more

Understanding the difference between Customer Service and Community Management

by

There are a lot of things that impact the success of your business directly or indirectly. Some marketing efforts are geared towards garnering customers for monetary return, while other marketing efforts focus on building ample brand awareness through consistent customer engagement. There are two different things to a successful online business: efforts to achieve monetary returns and efforts to achieve customer loyalty. This article discusses the two primary elements (customer service and community management) that play a key role in online business success.

Read more

Creating unprecedented customer experience to WOW your customers every day

by

Do you run an online business? Do you find it hard to keep your customers talking about you? Do you find it hard to keep their attention on your services for substantial returns? Establishing and running an online business can be overwhelmingly challenging especially for those who are novice in their respective field. Things can be easier if you just understand the essential ingredients for creating success. This article we will discuss the single most important ingredient for successful online business—customer experience.

Read more

Choosing your business message for Quality Customer Service

by

In this day and age of digitalized business management, customer service has evolved into something much more than just a bridge that fills the communication gap between the business and the customer; it has become a tool to garner and retain customers for substantial business profitability. To implement quality customer service, it is important that you understand the underlying message that defines the core of your business and your attitude towards your customers. This articles discuss why customer service requires a proper marketing message that reflects your values and customers concerns.

Read more

4 Effective Ways to show Client Appreciation for Better Client Business Relation

by

The Spectrum of online business is consistently evolving with technological advancements and new and improved ways to approach business management. When it comes to customer satisfaction, there are a lot of ways that can help you garner customer interest in a positive and effective way that contributes towards retention. Many business owners and entrepreneurs miss a lot by ignoring customer and client appreciation. This post discusses some of the most effective ways that can help you with customer retention through proper appreciation.

Read more

3 Ways to make your Clients feel Special for increased Retention

by

Your customers and clients are the most important thing for your business. Once you understand that you need to sketch your strategic plans around your customers and their satisfaction. Before you are outline any digital marketing plan for your business, it is crucial that you have a clear understanding about who your customers are and how you are going to service them. Online marketing strategies are all about your target customers; they all aim to make sure that your customers are satisfied with the product and services you are providing them and are willing to come back for more.

Read more

Why online customer service matters for Business Owners?

by

Customer service is one of the most important aspects of any business. In fact, it would be not wrong to say that it is one of the significant elements of a business that drive success and sustainability for a company. In order to understand customer service and its importance, it is crucial to define customer satisfaction and customer experience.

Read more

How Treating Customers like People helps you create Effective CRM

by

Do you ever get frustrated when you hear a sales agent talking like a robot? As if he is just articulating the lines from a standard script. How many times have you got stuck on a call with a company’s sale representative with the words “Your call is very important to us?” Why is that company’s claim that they really care for their customers, but can’t arrange to have a proper procedure to address customer’s queries on email and other online communication channels (such as live chat)? Know that your customers feel the same way when you treat them like that.

Read more

Contact us to schedule an online business consultation

Contact

ABOUT US

BLOG
CONTACT US
INVESTOR
COMPANY

6019 9688801 what@iwon.my
Privacy Policy Terms of Service Support

© 2024 IWON TECHNOLOGY SDN BHD